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Found a file that won’t convert, or have an idea for a new format? We’d like to hear it.

Report a problem or make a suggestion

Open an issue on our GitHub issues page. Please include the file type, your device and browser, and what happened. Don’t attach private files.

Before you write

• Check the guide, which covers the most common problems.
• If downloads don’t start, open the site in Safari or Chrome instead of an in-app browser.